We all try to be organised and never forget anything, but returning your hire car can be a bit hectic and people do often end up leaving something behind – especially if it’s the end of the holiday, you’re at the airport and you are trying to look after your children, too.
That’s why car hire companies are completely used to finding people’s lost property and normally have a procedure for returning it, should it be claimed.
Whether it’s your swim suit, your MP3 player or your son’s toy airship, the first thing to do is to contact the branch you returned the car to – directly if you have its phone number. If not, call the company’s main customer service number and explain the problem. They should tell you what you need to do and explain how their setup works.
Trust me, you won’t be the first or the last to have done this!
Remember: If you don’t claim your property, don’t expect to have it sent back to you. You do have to claim it to get it back.
There are all sorts of reasons why car hire companies don’t send back property that isn’t claimed – for starters they can’t be absolutely sure it’s yours unless you ask for it, and some objects that are left behind could compromise business (or personal) affairs if they ended up in the wrong hands.